The Manual - Technology-Led Economic Development and the Call Center Industry

Written by noted author James R. Beatty and Produced by the IEDC and Verizon, The Manual will give you the latest information on the impact of the Telecommunications Revolution on economic development, and how you can put technology in the lead for your economic development efforts.

At your fingertips you'll have immediate access to:

• The technology-led factors influencing site selection now, and the factors that will drive economic development in the next 20 years
• A clear-cut methodology for assessing your community's competitive position, especially as it relates to technology and the telecommunications infrastructure
• A road map for the attraction of call center industry to your community, with case studies showing in detail how others have leveraged their telecommunications infrastructure into economic development successes.
• A guide to marketing your community in the 21st Century